Order policy
How ordering works at the studio.
Simple rules so proofs, production, and replenishment stay calm.
Brief → proof → production
Proofs before press
Written confirmations1. Business orders only
Paper Studio serves companies and organizations. Personal one-off stationery outside a brand program is not our focus.
2. Brief requirements
Share brand guidelines, sizes, estimated quantities, delivery locations, and any finishing preferences. For packaging, include handle style, tissue needs, and unboxing notes.
3. Proofs
Custom work moves to production only after written proof approval (digital or physical). Edits after approval may restart timelines and fees.
4. Deposits
Custom and mid-run projects typically require a deposit before materials are reserved. Replenishment of previously approved programs may use standing terms once credit is arranged.
5. Minimums
Minimums vary by product family and finishing. We state them on the estimate rather than forcing a one-size catalog rule.
6. Color & stock variance
Natural fibers and specialty stocks can show slight lot variation. We manage tolerance within the range agreed at proof; absolute laboratory matching across years is not guaranteed without a retained standard.
7. Changes & cancellations
Changes before proof approval are usually simple. After materials are ordered or press is scheduled, cancellation may include committed paper and setup cost.